Privacy Policy
This Privacy Policy explains how Dent Mechanic Group (“Dent Mechanic Group,” “we,” “us,” or “our”) handles information in connection with our marketing website available at dentmechanicgroupreviews.com and related hosted pages (collectively, the “Site”).
The Site is a public marketing and informational website. It is used to showcase Dent Mechanic Group, share company information, display selected Google reviews obtained through Google’s Places API, and direct visitors to third-party pages such as the Dallas Observer voting website and our main business website. The Site is not a software-as-a-service product, online store, customer portal, or repair management system.
Important: This Site does not create user accounts, does not offer sign-in or registration, does not process payments, does not collect repair estimates, and does not store customer repair histories or uploaded documents. If a feature is not described in this Policy, we do not intentionally collect information for that purpose on this Site.
1. Who We Are
Dent Mechanic Group
11333 Emerald St
Dallas, TX 75229
United States
Phone: (972) 736-5703
Email: contact@dentmechanicgroup.com
2. Scope of This Policy
This Policy applies only to this Site. It does not automatically apply to:
- Our separate main business website at dentmechanicgroup.com, except where that site has its own posted policy;
- Third-party websites, including Google Maps, Google Business Profile pages, and the Dallas Observer website;
- Offline interactions at our shop, by phone, or through insurance or repair processes unrelated to this Site.
3. No Accounts or Repair Databases
To avoid confusion, we expressly state that this Site does not:
- Create or maintain consumer user accounts;
- Allow visitor sign-in or registration;
- Process payments, subscriptions, or billing;
- Operate a customer dashboard;
- Collect or store repair estimates, vehicle histories, claim files, or customer-uploaded documents through this Site;
- Send SMS messages or marketing email campaigns through this Site.
If you contact us by phone or email, or use a contact form on our main business website, that communication is handled as ordinary business correspondence and is separate from any account system on this Site (because no such public account system exists here).
4. Information Collected Automatically
Like most websites, our hosting and security providers may automatically receive limited technical information when you visit the Site. This may include:
- Internet Protocol (IP) address;
- Browser type and version;
- Device type and operating system;
- Date and time of access;
- Pages or files requested;
- Referring URL (the page that linked you to the Site);
- Approximate general location derived from IP address (city/region level, not precise GPS).
We do not ask visitors to this Site for Social Security numbers, payment card numbers, driver’s license numbers, or medical information through this Site.
5. Cookies and Similar Technologies
The Site and certain third-party services may use cookies, local storage, pixels, or similar technologies. These tools help the Site load, remember basic preferences, measure traffic (if analytics is enabled), and support security. Please see our Cookie Policy for additional detail.
6. Analytics
We may use website analytics tools, such as Google Analytics, to understand aggregate traffic patterns (for example, which pages are visited most often). If enabled, those tools may collect device and usage information and set cookies subject to the provider’s terms and privacy policy.
If analytics is not enabled at a given time, we do not claim to collect analytics data beyond ordinary server logs maintained by our hosting provider.
7. Google APIs and Embedded Google Reviews
The Site displays selected public Google reviews and related business rating information using Google services, including the Google Places API. Those reviews are created by Google users and remain subject to Google’s terms and policies. We do not claim authorship of third-party review content.
In connection with displaying Google reviews, our technical systems may:
- Request public business information and a limited set of public reviews from Google;
- Temporarily cache that public information (for example, rating, review count, and review text) to improve Site performance and reduce repeated API calls.
Google may collect information about your interactions with Google services according to Google’s Privacy Policy. We do not control Google’s independent processing of your Google account or Google Maps activity.
8. How We Use Information
We use information associated with the Site to:
- Operate, secure, and maintain the Site;
- Display public Google review content and related business information;
- Improve Site performance and content;
- Understand aggregate visitor interest in our services and campaigns (including Best of Dallas voting awareness);
- Comply with law, respond to lawful requests, and protect our rights and visitors.
9. How We Share Information
We may share limited technical or operational information with:
- Service providers that host or support the Site, such as Google Firebase Hosting and related Google Cloud infrastructure;
- Google, when the Site requests Places/Maps data or when you follow links to Google properties;
- Professional advisors or authorities when required by law or to protect legal rights;
- Successors in connection with a business transfer, if applicable.
We do not sell personal information collected through this Site in the ordinary sense of selling a customer list for money. If California law treats certain analytics disclosures as a “sale” or “sharing,” see Section 14.
10. External Links
The Site contains links to third-party websites, including dentmechanicgroup.com, Google Maps / Google review pages, social media platforms, and the Dallas Observer Best of Dallas voting page. Those sites are operated by third parties. Their privacy practices are governed by their own policies. We are not responsible for the content or privacy practices of third-party sites.
11. Security
We use reasonable administrative and technical measures appropriate to a marketing website, including reliance on reputable hosting providers. No method of transmission or storage is completely secure. We cannot guarantee absolute security of information transmitted to or from the Site.
12. Data Retention
Server logs and temporary cached public Google review data are retained only as long as reasonably needed for Site operation, security, troubleshooting, and performance, unless a longer period is required by law. Because this Site does not operate consumer accounts or repair databases, we do not retain customer repair files through this Site.
13. Children’s Privacy
The Site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this Site. If you believe a child has provided personal information to us through the Site, contact us and we will take appropriate steps to delete it where required.
14. California Privacy Rights
If you are a California resident, the California Consumer Privacy Act, as amended by the CPRA (“CCPA”), may provide you certain rights regarding personal information, subject to exceptions. Depending on our actual collection practices at the time of your request, those rights may include:
- The right to know/access categories and specific pieces of personal information collected;
- The right to delete personal information, subject to exceptions;
- The right to correct inaccurate personal information;
- The right to opt out of “sale” or “sharing” of personal information, if applicable;
- The right to non-discrimination for exercising CCPA rights.
Because this Site is a limited marketing website without account registration, the categories of personal information we may collect are primarily limited to automatically collected internet/network activity and device information, and any information you voluntarily email or call us about. We do not knowingly collect sensitive personal information through this Site for the purpose of inferring characteristics about consumers.
To submit a California privacy request, email contact@dentmechanicgroup.com with the subject line “California Privacy Request.” We may need to verify your request as required by law.
15. Other Privacy Rights
Depending on where you live, you may have additional rights under applicable state privacy laws. You may contact us using the information below to make a request. We will respond as required by applicable law.
16. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we post revisions. Your continued use of the Site after an update means you have been provided notice of the revised Policy. For material changes, we may provide additional notice on the Site where appropriate.
17. Contact Information
Questions about this Privacy Policy may be directed to:
Dent Mechanic Group
Attn: Privacy Inquiry
11333 Emerald St, Dallas, TX 75229
Email: contact@dentmechanicgroup.com
Phone: (972) 736-5703