Privacy Policy

1. Who We Are

Dent Mechanic Group
11333 Emerald St, Dallas, TX 75229, United States
Phone: (972) 736-5703
Email: contact@dentmechanicgroup.com

2. Information We Collect

2.1 Information you provide

2.2 Information collected automatically

2.3 Information from third parties

We display curated public Google Business reviews on the Site. We do not control Google’s collection or processing of data on Google Maps or Google Search. Your interactions with Google are governed by Google’s Privacy Policy.

3. How We Use Your Information

We use information to:

4. Third-Party Services and Data Sharing

Important: When you use the Site, your data is processed by third-party providers. We do not control how these providers collect, retain, or share data, and their practices may involve transfers to servers in the United States and other countries. By using the Site, you understand that your information may be accessible to service providers and, in some circumstances, to other parties as described in their policies.

4.1 Google / Firebase (Google Cloud)

We use Google Firebase and related Google Cloud services, which may include:

Google may process data in the United States and globally. See Firebase Privacy and Google Privacy Policy. Firebase data processing terms are described at Firebase Data Processing Terms.

4.2 Google Analytics

We may use Google Analytics to understand how visitors use the Site. Google Analytics uses cookies and similar technologies and may collect information such as how often users visit, what pages they view, and what other sites they used prior to visiting. Google’s ability to use and share information collected by Analytics is restricted by the Google Analytics Terms of Service and Google’s policies. You can learn about Google’s practices at How Google uses data from sites that use our services and opt out via the Google Analytics Opt-out Browser Add-on.

4.3 Meta (Facebook) Pixel and advertising

We may use the Meta Pixel, Meta Conversions API, or related Meta advertising tools to measure ad performance and build audiences. Meta may collect or receive information from the Site (such as page views, device identifiers, and events) and may combine it with other data Meta holds about you. Meta’s processing is governed by Meta’s Privacy Policy. You can manage ad preferences in your Meta account settings.

4.4 Other service providers

We may share information with:

We do not sell your personal information for money. See Section 6 (CCPA) for California “sale” and “sharing” disclosures.

5. Legal Bases for Processing (EEA / UK / GDPR)

If you are in the European Economic Area, United Kingdom, or Switzerland, we process personal data based on:

6. California Privacy Rights (CCPA / CPRA)

California residents may have the right to:

6.1 Categories of personal information (last 12 months)

6.2 Sale and sharing

We do not sell personal information for monetary consideration. We may “share” identifiers and internet activity with analytics and advertising partners (such as Google Analytics and Meta) for cross-context behavioral advertising when those tools are enabled. You may opt out by using industry opt-out tools (e.g., NAI, DAA) and browser/device settings.

6.3 How to submit a request

Email contact@dentmechanicgroup.com with subject line “California Privacy Request.” We will verify your request as required by law. You may designate an authorized agent.

7. GDPR — International Transfers, Breaches, and Fines

Your information may be transferred to and processed in the United States and other countries that may not provide the same level of data protection as your home country. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses offered by service providers (including Google/Firebase).

Data breaches: If we become aware of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify affected individuals and regulators as required by applicable law (including GDPR Articles 33–34). Under GDPR, supervisory authorities may impose administrative fines for certain violations; those fines are assessed by regulators against the data controller or processor responsible, not against individual users. Our liability to you for incidents involving our services is also limited in our Terms and Conditions.

8. Data Retention

We retain account and review data while your account is active and as needed to operate the Site, resolve disputes, enforce agreements, and comply with law. We may retain logs and analytics data for a shorter or longer period per provider defaults. You may request deletion of your review by contacting us; we may retain backups for a limited time.

9. Security

We use reasonable administrative, technical, and organizational measures, including Firebase security rules, authentication, email verification, reCAPTCHA, and access controls. No method of transmission or storage is 100% secure.

10. Children’s Privacy

The Site is not directed to children under 13 (or 16 in the EEA where applicable). We do not knowingly collect personal information from children. Contact us if you believe a child has provided data.

11. Your Choices

12. Email and CAN-SPAM (U.S.)

If we send commercial email, we comply with the CAN-SPAM Act: accurate header information, non-deceptive subject lines, identification of the message as an ad where required, our physical address, and a clear way to opt out of future marketing emails. Transactional emails (e.g., verification) are not marketing messages. Opt out of marketing by following instructions in the email or contacting us.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with a new effective date. Continued use of the Site after changes constitutes acceptance where permitted by law.

14. Contact Us

Dent Mechanic Group
11333 Emerald St, Dallas, TX 75229
Email: contact@dentmechanicgroup.com
Phone: (972) 736-5703